Refund policy

Merchandise may be returned within 7 days from the date the order was placed for store credit ONLY. 

All merchandise must be returned unworn, unwashed, unaltered and with original tags attached. Any merchandise returned with makeup, deodorant, perfume, smoke, or similar product stains and/or odors will not be accepted, returned to sender, and subject to a shipping charge. Shoes must be returned in their original box with additional packaging. Shoes returned with tape and/or mailing labels affixed on original box will not be accepted, will be returned to sender, and subject to a shipping charge. Shoes without original box will not be accepted, will be returned to sender, and subject to a shipping charge.

Please note: All swimwear is FINAL SALE. All sale items are FINAL SALE. All bralettes are FINAL SALE.

Please note: All items marked down and/or included in sales/discounts 40% OFF or more are non-returnable, non-refundable and FINAL SALE!  These items CANNOT be returned for a refund, cannot be returned for a store credit or be exchanged.

EXCHANGES:

Due to the high-volume of orders we receive, we do not technically process exchanges. We are unable to guarantee the item/size you need will be available once your return is received. Therefore, we suggest placing an order for the item/size you would like and sending the previous item back for store credit/ digital gift card.

How soon will I be refunded once I return an item?
A: Once your package is received at our headquarters, please allow 2-4 days for the return to be processed. Once it has been processed, you will receive an email detailing your instore credit. Please note that shipping charges are not refunded.

 

DEFECTIVE:

If you received defective merchandise, please contact our customer service department within two business days so we can correct the issue. You can email us at customerservice@seven98boutique.com

RETURNING

1. Refer to the complete Return Policy above to ensure that your return meets all criteria. If any returns do not meet these requirements, you will be contacted, and the items returned to you. We reserve the right to refuse a refund if the items have any signs of wear, alteration, misuse or damage.